Privacy Policy
Privacy Policy
Your trust matters to us. Learn how Snugglefur Blanket collects, uses, and protects your information when you visit our website, shop with us, or share your pet’s cozy moments.
Effective Date: May 14, 2026
At Snugglefur Blanket, we care about the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, shop with us, contact our team, submit pet photos, or interact with our brand online.
This policy applies to our website: https://snugglefur.shop/
1. Information We Collect
We may collect personal information when you visit our website, place an order, contact us, join our mailing list, submit a review, or share pet-related content with us.
Contact Information
Your name, email address, phone number, billing address, shipping address, and other information you provide when contacting us or placing an order.
Order and Payment Information
Information related to your purchase, such as products viewed, products ordered, order history, payment confirmation, and delivery details. We do not directly store full credit card information. Payment information is usually processed securely by third-party payment providers.
Website and Device Information
We may collect information such as your IP address, browser type, device type, pages visited, time spent on the website, referral sources, and general location information.
Pet Photos, Reviews, and User-Generated Content
If you submit pet photos, reviews, comments, testimonials, or social media content to us, we may collect and use that content with your permission for website display, social media, advertising, or customer experience purposes.
Communication Information
If you contact us by email, phone, website form, or social media, we may keep a record of your message so we can respond and improve our customer service.
2. How We Use Your Information
We use your personal information to provide a better, safer, and more personalized shopping experience.
- Process, confirm, ship, and track your order
- Communicate with you about your purchase or customer service request
- Respond to questions about our pet blankets, materials, care instructions, or availability
- Improve our website, product pages, and shopping experience
- Understand customer preferences and website performance
- Send product updates, promotions, or brand news if you choose to receive them
- Display reviews, testimonials, pet photos, or customer feedback with permission
- Prevent fraud, protect our website, and maintain security
- Comply with legal, tax, accounting, or regulatory requirements
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our site and to improve your browsing experience.
Cookies may help us remember your preferences, improve website speed and performance, understand which pages are most helpful to customers, measure advertising performance, and show more relevant content or product recommendations.
You can disable cookies through your browser settings. However, some parts of our website may not work properly if cookies are turned off.
4. Analytics and Advertising Partners
We may use trusted third-party services such as Google Analytics, Meta/Facebook tools, TikTok tools, Pinterest tools, email marketing platforms, or other advertising and analytics providers.
These tools may help us understand website traffic, visitor behaviour, product interest, advertising performance, and general customer location, such as country, province, or city-level information.
These third-party providers may use cookies or similar technologies according to their own privacy policies.
5. How We Share Information
We do not sell your personal information as a business model.
We may share necessary information with trusted third parties only when needed to operate our business, including website hosting providers, payment processors, shipping partners, email service providers, customer support tools, analytics providers, and marketing platforms.
We may also share information if required by law, legal process, fraud prevention, security protection, or to protect the rights and safety of Snugglefur Blanket, our customers, or others.
6. User-Generated Content and Pet Photos
We love seeing pets enjoying Snugglefur Blanket products. If you submit photos, videos, reviews, or testimonials to us, you confirm that you have the right to share that content.
With your permission, we may use your submitted content on our website, social media, advertising materials, product pages, or other brand channels.
If you would like us to remove your submitted content, please contact us at snugglefurblanket@gmail.com .
7. Email Marketing
If you subscribe to our emails, we may send you updates about new products, care tips, promotions, customer stories, or Snugglefur Blanket brand news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Even if you unsubscribe from marketing emails, we may still send you necessary order-related or customer service messages.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online platform, email system, or website can guarantee complete security. When you use our website or communicate with us online, you do so with an understanding of these standard internet risks.
9. Your Privacy Choices
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of certain personal information, withdraw consent for marketing communications, or ask questions about how your information is used.
To make a privacy request, please contact us at snugglefurblanket@gmail.com . We may need to verify your identity before completing certain requests.
10. Children’s Privacy
Our website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that we have received personal information from a child under 13, we will take reasonable steps to delete it.
11. Third-Party Links
Our website may include links to third-party websites, social media platforms, payment services, or delivery providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
12. International Visitors
Snugglefur Blanket is based in Canada and may serve customers or website visitors from different regions.
By using our website, you understand that your information may be processed in Canada or by trusted service providers located in other countries, depending on the tools and platforms we use to operate our website, process orders, provide customer service, and improve our services.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.
When we update this page, we will revise the “Effective Date” at the top of the policy. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
Have a privacy question? We’re happy to help. For questions about your personal information, pet photo submissions, reviews, or marketing preferences, please contact our team.
25 Calton Street, Suite 100
Toronto, ON, Canada
Email: snugglefurblanket@gmail.com
Phone: +1 (840) 200-4530
Website: https://snugglefur.shop/